Placing an Order

Thank you for visiting and shopping at Mambo Trading.

See the following for when Placing an Order.

Placing an Order

When ordering supplies and parts for your copier, printer, and fax machine, please follow these guidelines:

Always double check your printer models and part numbers to make sure you are getting the right product for use in your machine.
All products are 110 – 120 voltage (Type B, NEMA 5-15) for North America. Make sure your machine has the same voltage.
If ordering in large quantities or multiple products, your shipment may originate from more than one location, arrive on different dates, and be packaged separately.
Certain products should be only installed or replaced by trained service personnel, such as a circuit boards, copier machines, copier parts, developers, drums, ethernet switches, fusers, imaging units, maintenance kits, modems, network switches, OPC belts, photoconductor drums, printer machines, printer parts, servers, storage products, toner cartridges, transfer units, water dispensers, and water filters.

Special Order Items

Special order items are products that we do not hold in stock because they are not a commonly requested product. We are ordering them at the request of the buyer, and it is unlikely we will be able to re-sell them to another buyer if the order is canceled.

Once a special order has been accepted, the order is not cancelable and not returnable.

Custom Order Items

Custom and personalized orders made especially for you are not cancelable and not returnable. Custom order items are defined as items where a customer has requested specific attributes such as but not limited to computer, laptop, server specs, material, finish, color, size, cloud services, or where a manufacturer builds only to order.